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FAQ

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Answers to common questions

Product & ordering

Simply sign up and fill out your information and add your Google Maps “Review me” link.

Yes we offer shipping to all of Saudi Arabia.

For you to get customizable product please contact us to give you the best offer here.

Don’t worry we got that covered, you need to have at least the standard subscription plan and purchase a product for each branch.

The exchange of the products is not possible because they are individually manufactured. If something is wrong with your order, we will send you a new delivery.

General

For customers to leave the business a review. the business need to have a business location in google maps and you should be the owner of that business for you to view the reviews and provide us with the link.

To submit a review, customers need to have a Google account. A majority of smartphone users, including those who do not own an iPhone, typically have a Google account. Furthermore, iPhone users often have a Google account as well, especially if they utilize services like YouTube, Gmail, or Google Maps. By having a Google account, customers can easily provide valuable feedback for your business, which in turn helps improve your online presence, search engine rankings, and overall brand reputation on Google’s platform.

By purchasing one of our products, you’ll get the regular free subscription plan. And you can upgrade your subscription to get the most out of TAPRAT, to help you stand out and help you boost your business.

For the business owner to see customer responses and get the latest statistics about their reviews; No matter where they are these data is accessible.

One of the most affective ways is to ask customers to leave you a review and if they added their phone number or email, they’ll get some of a discount in there next visit. Also you can motivate your employees to ask customers for a review and if their name was mentioned they will get a reward.

For simplicity it is not, we made those questions based on experience and studies what most customers understand from these questions. However, we will add customizable surveys in future.

It will help the business to appear in Google search and google maps, if someone typed the business category. Also, to make the business appear as trustworthy and customers will go to with positive expectation.

Couldn’t find your question?

Don’t hesitate to ask, we are happy to help